Patients’ expectations about their care are creating massive changes in the healthcare industry — specifically pharmacies. However, in a recent survey, only 1 in 5 pharmacists said they felt “very prepared” for their changing role during COVID-19.
Consumerism and digital access are transforming health care, and providers and technology companies are working together to serve a population that wants more convenient, connected and cost-effective care. When patient-specific information, such as prior authorization status, medication adherence and out-of-pocket costs, available electronically, pharmacists don’t have to step out of their workflows — or away from their patients. The right prescription pricing tool can help pharmacists and patients through the pandemic and beyond with up-to-date, interoperable technologies that improve patient outcomes and satisfaction.