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09/08/2022

Walgreens Boots Alliance makes technology leadership appointments

The company appointed Inderpal Bhandari to its board of directors and named Hsiao Wang senior vice president and chief information officer.
Sandra Levy
Senior Editor
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Walgreens Boots Alliance is shoring up its technology leadership.

The organization appointed Inderpal Bhandari to its board of directors and Hsiao Wang has been named senior vice president and chief information officer, bringing deep technology expertise in the health care and retail sectors.

In addition, the board of directors formed a finance and technology committee to give even greater focus to this critical function.

“We are making tremendous progress on our strategic priorities, including transforming and aligning our core business and building our next growth engine with consumer-centric healthcare solutions. With today’s announcements, we are entering our next phase of execution and elevating our capabilities even further,” said Roz Brewer, CEO of WBA.

[Read more: Walgreens Boots Alliance to acquire CareCentrix]

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inderpal bhandari
Inderpal Bhandari

“We want to welcome Inderpal to our board and Hsiao to our executive leadership team. They are both incredibly talented leaders and technologists. Together with our board’s new finance and technology committee, they will be instrumental to achieving our goals and truly differentiating Walgreens Boots Alliance in how we deliver the health care of the future.”

Bhandari served as IBM’s global chief data officer since 2015. In this position, Bhandari led the company’s data strategy and his core expertise lies in transforming data into business value and improving customer experiences by delivering strategic and innovative capabilities that use analytic insights to enable growth and productivity.

Other roles he has held include chief data officer at Cambia Health Solutions, Express Scripts and Medco Health Solutions. Bhandari holds three advanced degrees: a Doctor of Philosophy in computer engineering from Carnegie Mellon University, a Master of Science in computer engineering from the University of Massachusetts Amherst, and a Bachelor of Technology in electrical and electronics engineering from Birla Institute of Technology and Science, Pilani.

“I’m thrilled to be joining the board of directors of Walgreens Boots Alliance at an incredibly exciting time in its history. I believe WBA is uniquely positioned to offer technology-enabled healthcare solutions, which will ultimately help millions of people focus on their health. Nothing could be more important than that and I’m excited to work with this high-caliber and talented team to address some of the most challenging healthcare issues of today,” said Bhandari.

[Read more: Retailer of the Year 2021: Walgreens seizes its omnichannel opportunity]

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Hsiao Wang

The finance committee of Walgreens Boots Alliance’s board of directors has been reconstituted as the finance and technology committee. This committee will govern the strategic growth of its technology, including major customer initiatives, emerging innovations and significant trends, the company said.

Hsiao Wang will assume his new role on Sept. 26, and report to Brewer as a member of the executive leadership team. He will lead the strategy for WBA’s IT function and the implementation of its technology and digital innovation. He will focus on advancing WBA’s technology platform to deliver on the company’s strategic priorities, with an emphasis on its digital experience for customers and patients, including technology-enabled healthcare solutions for Walgreens and Walgreens Health.

Wang is an MIT-educated IT expert who specializes in the retail sector. He joins WBA from The Michaels Company where, as executive vice president and CIO, he oversaw product development, engineering and operations for all technology functions. Prior to that, he spent 16 years at Walmart in an array of roles with increasing leadership responsibility in technology and IT, culminating in his role as senior vice president and chief technology officer for Sam’s Club.

At Sam’s Club, he established artificial intelligence, robotics, image and speech recognition and mobile capabilities. He was instrumental in developing the future of automation, used AI and deep learning to accelerate operations to benefit the customer experience and reduced the average technology product development time from 12 to 18 months to four weeks.

“Joining a company with such strong consumer trust and a clear vision to be the leading partner in reimagining local health care and wellbeing for all is a tremendous opportunity. I am excited to work with an outstanding team to lead the continued transformation of technology and digital innovation at WBA, as well as unlock and create consumer-centric healthcare solutions,” said Wang.

[Read More: Walgreens Boots Alliance to retain ownership of U.K.-based Boots business]

Wang succeeds Francesco Tinto, senior vice president and CIO, WBA.

“We are very thankful to Francesco for accelerating our digital transformation, which has been integral to our company’s success. In many ways, he and his team have laid the groundwork that will enable our company to excel even further in the future,” said Brewer.

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