Walgreens expands commitment to improving mental health, well-being
As part of Walgreens’ commitment to the health and well-being of the communities it serves, as well as to fostering a healthy and inclusive workplace, the company is expanding its efforts to meet the growing need for access to mental health resources. The announcement comes in conjunction with Mental Health Awareness Month, which runs throughout May.
As the prevalence of mental health conditions has grown exponentially over the past several years, the population most impacted is our next generation—youth and adolescents. The National Institute of Mental Health estimates almost 50% of adolescents have had a mental health disorder at some point in their lives1, and just last year alone, nearly 40% of those who took an online mental health screening in 2022 were under age 182.
To help bring much-needed screening tools and other educational materials to more schools nationwide, Walgreens is collaborating with longtime partner Mental Health America on its Back-to-School campaign, which will include a comprehensive set of new resources available at no cost this coming August. Last year, the campaign reached more than 15 million people.
“We’re proud to work with MHA to support this critically important work for the staggering numbers of teens and adolescents who are struggling, and for the teachers and administrators who play such a vital role during these pivotal years,” said Holly May, global chief human resources officer at Walgreens Boots Alliance. “As an employer, we’re committed to supporting the health and wellbeing of our team members. And as part of our purpose, more joyful lives through better health, we’re also focused on addressing the most pressing needs in health care and our communities today.”
The Back-to-School campaign also will include virtual events and other materials for students, parents, caregivers and school personnel to help address some of the challenges young people face. To further expand its reach, Walgreens will leverage a network of more than 800 schools it works with as part of the Walgreens Expressions Challenge, a platform to educate, empower and equip young people and their community with insights and resources on issues impacting teens.
“Our nation’s youth are in crisis. At Mental Health America, we work to elevate their voices and to provide them with reliable information and resources to support their mental well-being as they navigate an increasingly volatile world,” said Schroeder Stribling, president and CEO of MHA. “Our Back-to-School campaign speaks directly to students who may be struggling or want to learn how to have a mentally healthy school year. It also educates adults on starting tough conversations, where to turn to get help, and how to recognize when a child needs compassionate intervention. We thank Walgreens for continuing to support our mission to increase messages of hope and healing to a broader audience.”
Last Fall, Walgreens partnered with MHA to develop its first-ever Workplace Mental Health toolkit.
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Walgreens continues to build on its commitment to workplace mental health and is proud to be recognized for its programs and benefits for team members across its corporate offices, distribution centers and nearly 9,000 retail locations across the United States. In addition, the company recently received MHA’s Bell Seal for Workplace Mental Health, a national program that recognizes exemplary employers for their commitment to creating mentally healthy workplaces.
Walgreens also is expanding its Be Well Connected mental health and well-being program, launched last May and was developed to support “whole person” health for employees and their family members. It includes a range of free services and resources available through the company’s employee assistance program and other platforms.
Walgreens also is expanding its Be Well Connected mental health and well-being program, which launched last May and was developed to support “whole person” health for employees and their family members. It includes a range of free services and resources available through the company’s employee assistance program and other platforms.
To date, nearly 60% of Walgreens’ approximately 240,000 team members have downloaded the Journey LIVE health and wellness app, one of the new offerings made available through the program. More than 80% of these team members are active users on the platform today. Walgreens and Journey LIVE have also partnered to expand the content further, last month launching a wellness series tailored for pharmacists, as well as a new series for caregivers of children with special needs.
"We’re continually listening to our team members to understand how we can best support their health and wellbeing, and strive to create an environment where they feel supported, respected and celebrated for being their authentic selves,” May added.
In 2019, Walgreens spearheaded efforts to provide mental health first-aid training for certain team members within human resources, as well as specialized training now available for the company’s more than 26,000 pharmacists.
Walgreens pharmacists also are playing a focused role through a [pilot] program to improve health equity in underserved communities. As part of the program, pharmacists are helping to support patients new to medication therapies for anxiety, depression, bipolar disorder and other conditions, with a series of check-ins aimed at improving outcomes by ensuring patients remain adherent to medications and aren’t experiencing any problems or side effects.
These services are currently being provided through Walgreens stores in markets across five states, including Arizona, Illinois, New Mexico, South Carolina and Texas.