Walgreens expands virtual healthcare services to 30 states
Walgreens is expanding its virtual healthcare service to reach more patients across the nation. As of Oct. 1, Walgreens Virtual Healthcare is available in 30 states, up from its initial launch in nine states.
This expansion aims to increase access to healthcare from the comfort of home by allowing patients to connect with doctors and nurse practitioners via virtual consultations.
Additionally, Walgreens will introduce new lab services for wellness screenings and STD treatment, including conditions such as chlamydia and trichomoniasis, beginning Nov. 1. Wellness screenings provide consumers with a snapshot of certain health markers, such as cholesterol, triglycerides and hemoglobin A1C, that can help inform the diagnosis of certain chronic conditions.
“At Walgreens, we are committed to expanding access to affordable, high-quality healthcare,” said Sashi Moodley, chief medical officer. “With this expansion, we’re making it easier for patients to get the care they need—whether it’s for common health concerns or more sensitive issues like STD testing and treatment. Our goal is to provide convenient, reliable and discreet care that supports overall health.”
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Services include on-demand care for general health concerns such as flu, COVID-19, acne and pink eye as well as women’s and men’s health issues--like urinary tract infections, emergency contraception, hair loss and erectile dysfunction. The retailer also offers wellness and STD lab services.
Most chat visits are priced at $33, with video visits ranging from $36 to $75, depending on the condition. While insurance is not yet accepted for visits, prescriptions can still be covered through insurance at any pharmacy. Flexible Spending Accounts and Health Savings Accounts are also accepted, giving patients more payment options.
Walgreens noted that the expansion of its virtual healthcare services reinforces its dedication to offering comprehensive digital health solutionsm and complements the retailer's other services, such as 24/7 Pharmacy Chat and Same Day Prescription Delivery.
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“By providing both virtual and in-store healthcare options, Walgreens continues to deliver accessible, affordable and patient-centered care,” Moodley said. “Whether it’s a quick doctor consultation, a prescription refill or lab orders, Walgreens Virtual Healthcare puts patients in control of their health.”