Walgreens offers online advance ordering for drive-through shopping

Sandra Levy
Senior Editor
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Walgreens is taking another step to get OTCs, health-and-wellness products, and other essential items to consumers safely amid the pandemic. The company is offering a new digital enhancement to its recently launched ‘on the spot’ drive-through shopping experience.

Customers and patients now can order select household essential and health-and-wellness products online in advance and then pay for and pick up these items at one of the company’s more than 7,300 participating pharmacy drive-throughs nationwide.

"During this current COVID-19 pandemic, we recognized the need for safe, alternative shopping options that helped promote social distancing,” said Walgreens president Richard Ashworth. “As a result, we quickly developed and launched this newest digital service — ordering online and picking up at drive-through — in a manner of just a few short weeks. Walgreens customers and patients now can shop from the convenience of their own homes and pick up their purchases on their terms. This is another example of our ongoing commitment to adapt to and meet changing consumer behaviors during these challenging times.”

The curated assortment of more than 100 household essential and health-and-wellness products were chosen specifically to support the needs of customers and communities looking for quick and easy ways to shop during the pandemic. Available products include cleaning supplies; select over the counter products such as cough-cold, pain/fever and immunity support; select grocery items; infant formula/adult nutrition; medical supplies; first aid; and paper goods.

To order items online and pick up at drive-through, customers can click here and enter their ZIP code to find the nearest participating Walgreens drive-through location. The simple process features timely order status e-mail confirmations, the company said.

Walgreens expects to announce additional digital enhancements and pick-up options later this month.