Walgreens reopens stores in Chicago, Twin Cities

Walgreens is making progress in reopening damaged stores in Chicago and the Twin Cities area. In Chicago, the company has 100 of its 118 area stores up and running, and 107 of its 113 stores in Minneapolis-St. Paul are open with regular business hours. 

“Our commitment to the communities we serve is at the heart of everything we do, and especially now, we’re taking every step possible to reopen stores quickly, and to help ensure customers and patients have access to the medications and other essentials they need,” said Rob Ewing, Walgreens regional vice president. 

Walgreens said that in the past week it has worked as quickly as possible to repair the 75 Chicago stores and 25 Twin Cities locations that had been damaged. 

“Walgreens has a long history of being there for communities during times of need, and these efforts wouldn’t be possible without our dedicated team members who’ve come together across the company and the United States to assist,” Ewing said. “Many of our communities are hurting right now and beyond our support for our customers and team members, we’re also focused on contributing to the healing so sorely needed nationwide.”

As some locations in the two metro areas remain closed, the company said it would be setting up temporary operations to provide pharmacy services. In Minneapolis, the company has opened two temporary pharmacies, and has opened one in Chicago, with another on the way. 

Additionally, Walgreens has been contacting patients whose regular store may be impacted to assist with prescription needs, prescription delivery options and resources to direct individuals to nearby open stores.  It has reached out to patients requiring high-touch care to offer individualized support and solutions for their medication and healthcare needs. The company also highlighted that its 24/7 Pharmacist Chat feature is available on its mobile app and website, having recently expanded the feature to include video chat with pharmacists. 

In both metro areas, Walgreens will kick off a 30-day discount on June 14, offering a 20% in-store discount at previously closed stores as they reopen. It will be applied to regularly priced items. Based on zip code, the retailer also is offering a 10% discount on regularly priced items online, as well as free shipping. It also is increasing its inventory of grocery essentials in the stores near grocery stores that may be temporarily closed. 
 

Many of our communities are hurting right now and beyond our support for our customers and team members, we’re also focused on contributing to the healing so sorely needed nationwide.
Rob Ewing, Walgreens regional vice president

As some locations in the two metro areas remain closed, the company said it would be setting up temporary operations to provide pharmacy services. In Minneapolis, the company has opened two temporary pharmacies, and has opened one in Chicago, with another on the way. 

Additionally, Walgreens has been contacting patients whose regular store may be impacted to assist with prescription needs, prescription delivery options and resources to direct individuals to nearby open stores.  It has reached out to patients requiring high-touch care to offer individualized support and solutions for their medication and healthcare needs. The company also highlighted that its 24/7 Pharmacist Chat feature is available on its mobile app and website, having recently expanded the feature to include video chat with pharmacists. 

In both metro areas, Walgreens will kick off a 30-day discount on June 14, offering a 20% in-store discount at previously closed stores as they reopen. It will be applied to regularly priced items. Based on zip code, the retailer also is offering a 10% discount on regularly priced items online, as well as free shipping. It also is increasing its inventory of grocery essentials in the stores near grocery stores that may be temporarily closed. 

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