Walmart expands InHome delivery
Walmart announced the expansion of its InHome delivery service to an additional 10 million U.S. households, including those in Michigan. Customers in Detroit, Warren and Dearborn, Mich., will now have access to InHome, which is designed to be a time saver for customers by delivering groceries and other products to their doorstep or unpacking items directly into their kitchen or garage refrigerators.
In addition to the Detroit market, Walmart is expanding the service to also include customers in Boston, Minneapolis, Philadelphia and San Bernardino, bringing the total scale of InHome to more than 50 markets covering over 45 million homes.
“The expansion of InHome comes at the perfect time for families in Detroit who are embarking on the busy summer season and are looking for faster, more convenient ways to complete those everyday chores,” said Haley McShane, general manager of InHome, Walmart U.S. “We understand that customers are busy and want to make sure that they can have a seamless shopping experience that fits their needs.”
[Read more: Pharmacy Innovator of the Year 2021: Walmart connects with communities]
Walmart launched InHome delivery in 2019 to make shopping easier. Since then, the retailer has made millions of InHome deliveries to customers’ homes. InHome associates are tenured, vetted and specially trained by Walmart for this service.
Here’s how InHome works:
Order: To place an order for InHome delivery, customers can shop Walmart.com or the Walmart app for items eligible for store delivery and select an InHome delivery window.
Deliver: An InHome associate completes the delivery to the customer’s preferred location. If it’s to the interior of the home, the associate will use a one-time access code to unlock the customer’s door or garage. A wearable camera is on the associates’ vest, recording the entire delivery, which customers have access to from their phones for up to a week after each delivery.
[Read more: Walmart is closing Walmart Health, Walmart Health Virtual Care]
InHome is available as an add-on to Walmart+ membership for $12.95 per month or $98 per year program. Customers who are already members of Walmart+ can now add unlimited fee-free and tip-free InHome delivery for an extra $7 per month or $40 per year. Walmart+ members have access to a suite of digital and in-store benefits like unlimited free deliveries, fuel and travel discounts, access to free pet telehealth visits through Pawp, early access to promotions and events, Paramount+ streaming and so much more. For more information on how to sign up for InHome visit inhome.walmart.com.