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WestRock’s Leon Nicholas talks about key trends in retail: Micro fulfillment

At the National Association of Chain Drug Stores Annual Meeting, Drug Store News caught up with Leon Nicholas, vice president of retail insights and solutions, to talk about the three top trends happening in the retail world today.

The conversation included the role of digitization in the industry, the emergence of micro fulfillment centers, and the growth of sustainability.

In part two of our conversation, Nicholas talks about the rise in micro fulfillment centers that will play a large role in all areas of the retail industry.

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