Retailer Intelligence

At NACDS Annual in Palm Beach, Fla., DSN sat down for an exclusive interview with Leon Nicholas, vice president of Retail Insights and Solutions at West Rock, to talk about the top three trends he is seeing in the retail sector.

By combining in-store and out-of-store customer journey insights, the partnership aims to deliver retailers and CPGs with actionable strategies.

The survey revealed that nearly all respondents are using some form of loyalty tool to offset higher costs due to current economic challenges.

Placer.ai vice president of marketing Ethan Chernofsky noted in a blog post that all of the chains are seeing improvements in monthly visits since the beginning of the year.

Hershey unveiled its expandable mobile customer insights center, or MCIC, which will travel to such cities as Washington, D.C., Chicago and San Francisco, and provide consumers with the opportunity to discuss strategies and results with a team of subject-matter experts.

The new offering, called the Catalina New Product Accelerator, debuted at the Food Marketing Institute’s Midwinter Executive Conference.

ST. PETERSBURG, Fla. — Shopper intelligence and personalized digital media company Catalina on Monday named a longtime CPG veteran to a key position. The company named Tom Corley, who has held leadership positions at Acosta and Kraft Foods, its global chief retail officer and president of U.S. retail. In his new role, Corley will oversee Catalina’s U.S. retail business and provide additional leadership to its retail market teams in Europe and Japan. 

The upper respiratory, cold-allergy-sinus liquids and tablets segments combined saw a 4% growth in sales across multi-outlets for the last 12 months compared with the previous year, with growth in drug and food channels for both UR segments. Impressive growth of 7% from cold-allergy-sinus liquids in the drug channel was driven by manufacturer Reckitt Benckiser with 16% growth year over year (Figure 1).