Heinz rated best food company by American Customer Satisfaction Index

PITTSBURGH Major food manufacturer H.J. Heinz Company scored No.1, for the ninth time, on the University of Michigan’s American Customer Satisfaction Index for best in the food-manufacturing sector, said ACSI this week.

Heinz markets and produces healthy, convenient and affordable foods, including sauces, meals, soups, snack and infant nutrition, though it’s most well-known for its ketchup. The American Customer Satisfaction Index is updated each quarter with new scores for about 200 companies in 43 industries and evaluates U.S. product and service quality, produced in partnership with the American Society for Quality (ASQ) and CFI Group and supported in part by ForeSee Results, the corporate sponsor for the e-commerce and e-business measurements.

“We are proud that Heinz continues to earn the trust of consumers with foods that provide the best consumer satisfaction in terms of good value and which consistently exceed expectations for millions of American families every day,” said William Johnson, Heinz chairman, president and chief executive officer. “Consumers love the Heinz brand and we plan to continue providing consumers with new reasons to try our foods as we innovate in terms of taste, nutrition, affordability and convenience.”