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Publix leads in customer satisfaction
ANN ARBOR, Mich. — Publix was one of the highest-ranked brick-and-mortar retailers in a report released Tuesday by the American Customer Satisfaction Index. While supermarkets overall are up 1.3% to 76, Publix remains the grocer to beat, with a score of 84.
Other highly ranked traditional retailers include Costco with an ACSI score of 83 (+1%) and Sam’s Club at 81 (+4%).
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Interbrand reveals top U.S. retail brands for 2012
DAYTON, Ohio — While Walmart maintained the No. 1 position on Interbrand's "U.S. Most Valuable Retail Brands" list for 2012, several other retailers are moving up the ranks.
Although Walmart touts a value that's more than $139 billion, this year also marked a 2% decrease for the big box retailer, Interbrand said. Second on this year's list was Target, which holds a value of $23 billion, a 1% increase over last year.