According to the 2022 Medication Access Report, 54% of pharmacists said they lack the time to complete their job effectively, with 81% citing inadequate staffing and 73% citing time-consuming administrative tasks; 70% of pharmacists said they’ve taken on new job responsibilities since the onset of the COVID-19 pandemic.
Citing these statistics, Melanie Christie, vice president of product management at CoverMyMeds, said that to adapt to the rapidly evolving environment the pandemic created, retail pharmacies are shifting their operations to focus even more on patient experience.
“As a result, they need solutions that help automate and offload tasks to improve operational efficiency,” Christie said. “Doing so allows pharmacists to shift their focus to more patient-centric tasks that help deliver the transparency, convenience, quality and cost-effectiveness that patients expect.”
[Read more: Leveraging robotics to increase pharmacists’ time for clinical services]
Pharmacy automation solutions and software play crucial roles in meeting those expectations. CoverMyMeds offers pharmacy solutions that integrate with pharmacy management systems to help improve workflows and enable pharmacists to help solve medication access and affordability challenges for patients.
CoverMyMeds also offers solutions that can help with pharmacy operations, including dispensing, reimbursement and claims processing. “For example, our pharmacy automation and central fill solutions can help pharmacies of all sizes automate dispensing through technology that delivers speed and accuracy to help reduce costs and increase efficiency,” Christie said. “This combination of solutions and software helps people get the medicine they need to live healthier lives.”