Health Mart pharmacies join ranks of Amazon Counter package pickup locations

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Health Mart pharmacies join ranks of Amazon Counter package pickup locations

By Sandra Levy - 10/23/2019

Amazon is going places with its free package pickup. The company has expanded its Counter pickup option to thousands of locations through its new store partners GNC, Stage Stores and Health Mart pharmacies.

Delivery to a Counter location is available for the tens of millions of items sold on, and works with Same-Day, One-Day, Two-Day and Standard Shipping. The service is available to all Amazon customers at no extra cost.

“The response we’ve heard from our customers and partners after the launch of Counter earlier this year has been tremendous,” said Patrick Supanc, worldwide director of Amazon Hub. “This new network of pickup points gives customers a pickup experience that is fast, flexible and convenient, and partners are thrilled with the strong engagement and additional foot traffic Counter is driving for their stores.”

Counter is part of the Amazon Hub network of pickup locations, which also includes thousands of Lockers nationwide. For partners, Counter easily turns a store of any size into a pickup location available to Amazon customers, enabling store staff to serve customers without disrupting their daily activities, Amazon said. 

Amazon has been trialing Amazon Hub Counter with GNC, Health Mart and Stage Stages for the last few months.

“For six years, my pharmacy team has served our community and made sure our patients get the care they need,” said Laura Temple, pharmacist and owner of Laura’s Health Mart Pharmacy in Azle, Texas. “Amazon Hub Counter has given my current patients a new, convenient way to pick up their Amazon packages, and it’s also brought in new neighbors who have then been introduced to the meaningful care at my pharmacy. I’m delighted to offer Counter in my local store.”

Since its U.S. launch in June, Amazon Hub Counter has brought in tens of thousands of Amazon customers to partner locations. Customers have ordered everything from kitchen utensils to power tools and even bags of dog food for delivery to a Counter location, with Thursday being the most popular day to pick-up packages. 

After shopping on, customers proceed to checkout and select one of the Counter pickup points available in their zip code as their delivery location. As soon as their package arrives at the store, customers receive an e-mail notification with a unique barcode as well as a reminder of the address and the business hours of their selected store. At the store, customers provide the barcode to store staff, who scan it, retrieve the package, and hand it to the customer. Customers have 14 days to collect their package.

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