A new look at Gen Z consumers and employeesFrom health preferences to career intentions, columnist David Orgel writes about how Gen Z’s evolving perspectives provide new opportunities for retailers. Talking to consumers about price and availabilityColumnist David Orgel discusses how retailers need to communicate with empathy in the face of ongoing inflation and supply chain challenges. Retail brands now face rising expectations to deliver omnichannel customer experiences Brian Lannan, vice president of retail experience at Avtex, discusses how to build a strong omnichannel retail strategy. Building strategies around local products In his latest column, David Orgel points out how from sustainability to customer experience, retailers are finding reasons to advance the local trend. Test to treat: Pharmacists nationwide need to have prescriptive authority for COVID-19 antivirals The program can provide access to lifesaving treatments, and allowing pharmacists to prescribe and dispense will make it more effective and accessible for millions of Americans. A technology-labor balancing act: Retailers increasingly will need to develop new in-store approaches that weigh staffing versus automation This month, columnist David Orgel addresses the impact of retail checkout technology on staffing, hiring and retaining associates. Addressing nonadherence: What pharmacists can do Pharmacists have a golden opportunity to promote medication adherence — improving patient outcomes and protecting revenue. Pharmacies face interoperability challenges and needs under the 21st Century Cures Act Jason Ausili, chief clinical officer of FDS Amplicare, discusses the challenges pharmacies are facing in the wake of the 21st Century Cures Act. Getting creative with hiring and retention In this latest column, David Orgel highlights how retailers need to work harder to become employers of choice. New era: Access and affordability are trends that will be important to independent community pharmacists in 2022 Already among the most trusted healthcare professionals, community pharmacists are poised to take on an even greater role in the healthcare continuum. First Previous 2 3 4 5 6 Next Last
