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Publix keeps pace with innovation
Publix routinely makes strategic moves to enhance the customer experience in the pharmacy and health-and-wellness arena that are rooted in the customer service mindset that has made its supermarkets so popular.
Last fall the company introduced a new larger, triangular-shaped pill bottle that is designed to be easier to open. While the pill bottle redesign didn’t go as far as the award-winning program Target introduced a few years back, the move underscored the fact that Publix is a pharmacy innovator.
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Inflation, higher fuel prices to drive 2011 grocer gains
CINCINNATI — Kroger on Thursday beat analysts’ quarterly consensus, posting 46 cents in earnings per share (adjusted for a goodwill impairment charge) that exceeded consensus by 2 cents EPS, with a higher-than-expected identical-store sales lift of 3.8% (excluding fuel).
Same-store sales were particularly strong across natural food, bakery and deli/meat, Kroger chairman and CEO David Dillon told analysts during a conference call. “We were particularly pleased by sales growth in our drug and merchandise departments,” Dillon said.