“We're constantly seeing the transformation and evolution of the industry,” Farah said. “From that perspective, not only are we focusing on community pharmacy, but we want to be the right partner for community pharmacy and a big part of that is how we provide them with the right solutions with a differentiated value proposition. It made sense to bring all of our value-added solutions — all of our tools — together.”
In his new role, Farah said that his focus will be streamlining product development, identifying synergies for Health Mart Atlas, innovating the front end and looking are areas that are ripe for new thinking.
Jhaveri — who joined McKesson as president of Health Mart in 2018 after a long career at Walgreens — said that the new structure allows the company to bring its extensive capabilities — from its US Oncology and US Biologics operations to RelayHealth and CoverMyMeds — to bear on community pharmacy wherever clients may need assistance in a way that doesn’t overwhelm them.
“We're trying to make McKesson small for them — sometimes you look at McKesson and companies of similar size and you get overwhelmed as a customer,” Jhaveri said. “If we can make it manageable for them and miniaturize it for them, then they don't have to worry about these types of things, they worry about what they do best, which is taking care of their patients and businesses. We'll take care of the rest for them.”