Pharmacy Technology

Armada introduces ReachRx OTM
FLORHAM PARK, N.J. — Armada Health Care has launched a new Web-based specialty pharmacy therapy management system designed to allow pharmacies to optimize drug utilization and clinical outcomes while providing enhanced patient care, Armada said Monday.

The company announced the launch of ReachRx OTM, which includes features such as patient support protocols, side effects management, therapy discontinuation surveys and patient outcomes reporting.
Resilient Kroger readies for recovery
In retailing, it’s a given that a long-term, severe recession will cut through the ranks of food, drug and general merchandise retailers like a scythe through wheat, pushing weaker players out of the market as consumer spending dries up and Darwinian realities winnow the field. But it’s also true that the strongest merchants can emerge not only intact, but also with even brighter prospects if they innovate, invest and retain the loyalty of their customers.

ShopRite adds dietitians, mobile spaces

ShopRite is striving to help its shoppers shop right by focusing on health and wellness and added convenience. To help customers live healthier lives, the grocer has, at select locations, an on-site registered dietitian.  

Wakefern implemented the retail dietitian program in 2006, and today there are 20 retail dietitians working in 23 ShopRite locations. 
Max-Wellness has the answers to health

 Max-Wellness, the unique health-and-wellness destination that made its debut in the Cleveland area in 2010, features “Max-Answers” information stations throughout the store. However, what really distinguishes these stations from typical mass-oriented information kiosks is their portability — the Web-based tablets can be picked up by a customer or Max-Wellness associate for use right at the shelf of interest. 
AAP pursues ‘road to true independence’

Its leaders and member-owners call it “the newest and best independent pharmacy cooperative in the nation.” It’s certainly one of the largest. 
Shopko’s ‘I-think-I-can’ attitude pays off

 Shopko’s story is sort of like a retailing version of “The Little Engine that Could.” Among mass merchandise retailers, it’s one of the smaller and less well-known chains, but that hasn’t stopped it from making its mark, particularly in new health-and-wellness and pharmacy initiatives. 
A&P’s mobile, refill programs simplify Rx

A&P may be a supermarket chain, but judging by its string of new health-and-wellness initiatives and strong emphasis on pharmacy, one could argue that it really is a pharmacy with a grocery store wrapped around it. 

Through A&P’s network of 200 pharmacies and 605 pharmacists, the company is aggressively looking for ways to improve the health and well-being of its shoppers. And that includes improving medication adherence.  
Are coupon ‘extremists’ bad for business?

Call it “the attack of the coupon-crazed shelf sweepers.” It’s the most aggressive form of bargain hunting by consumers willing to spend hours searching out coupon deals, to stock up with enough product to last their families for a year and to turn their homes into veritable warehouses. 
Leaving a mark

Counterfeit drugs are a problem that won’t go away. In a recent segment on CBS’ “60 Minutes,” Sanjay Gupta explored the dark underworld of drug counterfeiting. While covering the bust of a counterfeiting operation in Lima, Peru, Gupta — himself a doctor — said he couldn’t tell the drugs were fake. But luckily, several technologies have been developed in recent years that allow quick detection of counterfeits. One company developing such a technology is Mobile Data Systems.
Health Mart tops for service, patient care

 In the May issue of Consumer Reports, a report found that such independents as McKesson’s Health Mart franchise group are delivering the goods. 

McKesson helped capitalize on what has always been an exemplary Health Mart patient experience at the top of last year with a multi- million-dollar ad campaign that included an ad during the New Orleans Saints/Indianapolis Colts Super Bowl. That 2010 campaign featured real Health Mart pharmacists with stories on how they have impacted their local communities by taking the time to care and provide special services.