RITE AID

DES MOINES, Iowa — OutcomesMTM, a medication therapy management delivery system, on Tuesday recognized its top chain and independent pharmacies for 2012. Walgreens and Kerr Drug were named top large pharmacy chain and top regional pharmacy chain, respectively.

Rite Aid announced Friday that it had expanded its "virtual clinic" model to additional markets, now offering NowClinic Online Care service in 58 stores.

Retail clinics are an area in which Rite Aid has not invested to the same degree as Walgreens and CVS, but NowClinic shows that there are more ways to offer clinical services in a retail pharmacy setting than building an extra clinic. In 2011, Rite Aid became the first to provide such virtual clinics in a retail pharmacy setting when it launched the program as a pilot in nine stores in Detroit.

CAMP HILL, Pa. — Rite Aid has expanded its telemedicine service to 58 more stores, the retail pharmacy chain said Friday.

Rite Aid said the NowClinic Online Care service were available at stores in Baltimore, Boston, Philadelphia and Pittsburgh. The service gives customers access to care, via a secure online video connection, from OptumHealth doctors and nurses. The company originally unveiled the program at nine stores in Detroit in 2011.

CAMP HILL, Pa. — Rite Aid's philanthropic arm has donated $15,000 to an organization that works with universities to develop social justice projects.

The Rite Aid Foundation announced the donation of the grant to Impact Alabama, based in Birmingham, Ala., which plans to use the grant to expand FocusFirst, a vision-screening program for children in Head Start classrooms and lower-income daycares across the state. The foundation previously awarded the group $15,000 in 2010.

CAMP HILL, Pa. — Rite Aid announced the two winners of the 2012 Favorite Pharmacy Team Member contest: a pharmacy technician from Ada, Ohio, and a long-time customer of the Birmingham, Mich., store. Both were selected at random from more than 13,000 entries in the annual contest honoring Rite Aid's pharmacy team members for their commitment to customer care and service.

ANN ARBOR, Mich. — Several pharmacy retailers got top place in a recent consumer satisfaction survey.

A report released Tuesday by the American Customer Satisfaction Index ranked Rite Aid at the top among drug store chains, with a score of 77, a 3% improvement over last year. Walgreens gained 1%, for a score of 76, while CVS ranked 75, a 3% gain. The survey noted that CVS hit a low two years ago due to cost-cutting efforts.

Bob Miller has a knack for turnarounds. In 1999, he took over Rite Aid as chairman and CEO, helping to stabilize the drug store chain at a time when Rite Aid was on the brink of bankruptcy, and many analysts were projecting Rite Aid would fold.

Miller joined Rite Aid soon after building Fred Meyer into a supermarket powerhouse. Kroger acquired the Midwest chain in a $8 billion deal in 1999.

CAMP HILL, Pa. — Rite Aid has completed a series of debt financing transactions it announced recently, the retail pharmacy chain said.

The transactions were meant to extend the maturity of a portion of the retailer's debt and lower its interest expenses.