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Survey: WAG-ESI dispute sends customers to independent pharmacies
WASHINGTON — Many Walgreens customers are "flocking" to independent pharmacies amid the dispute between the retail pharmacy chain and pharmacy benefit manager Express Scripts, a trade group representing the PBM industry said.
The Pharmaceutical Care Management Association announced results of a survey conducted by North Star Opinion Research, touting the results as evidence of preferred pharmacy networks' benefits to independent retail pharmacies and customers.