To Drug Store News and the industry at large:
As the year comes to a close, ECRM would like to express our collective gratitude for the industry’s support over the past year. I personally want to thank the many retailers, suppliers and brokers for their overwhelming expressions of encouragement, sympathy, and compassion directed to me personally and to all of us at ECRM during this difficult period. At a time of inexplicable tragedy for me, your collective support helped to keep our vision alive and I am forever grateful.
ECRM is excited about the new year. We have already sold out several of our earliest events and both retailer and supplier participation in our 2012 Q1 events has already surpassed 2011 attendance. In the spirit of Charlie, I am committed to ensuring that ECRM will continue to strive to exceed our customers’ expectations in every way.
Happy holidays from our ECRM family to yours.
Mitch Bowlus
President
ECRM