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In this Issue

  • Building Lone Star loyalty, the H-E-B way

    Not many retail companies would give their customers a vote on how they design their new stores. It’s just one of many ways that H-E-B works to cultivate millions of loyal consumers.

  • Food City cooks up wellness in the Healthy Living Kitchen

    If you ask executives at Food City, it’s part of the role of a supermarket pharmacy operator to help its customers understand how healthy eating plays into overall health and wellness. It’s a responsibility they take pretty seriously.

  • Supervalu aims to boost customers' health-and-wellness 'iQ'

    In an effort to deliver to shoppers a whole health-focused shopping experience, Supervalu’s pharmacy and grocery teams are working closely together to develop innovative service offerings that cut across three platforms: preventive care, diabetes care and medication therapy management. The chain clearly is demonstrating its focus on being a one-stop health solution for its shoppers.

  • Winn-Dixie regains lost ground with new pharmacy, design efforts

    Nothing shows a retailer that its revitalization efforts are working quite like a thumbs-up from customers. For Winn-Dixie Stores, that vote of confidence came in mid-February, when its pharmacy business was among 40 U.S. companies honored as 2011 “customer service champions” by J.D. Power and Associates.

  • Focus on healthcare value charts Giant Eagle flight path

    Regional operator Giant Eagle always has pushed the envelope with new store concepts, as evidenced by its high-end Market District grocery brand and Giant Eagle Express, a convenience store/gas station replete with a wide offering of food items and a full-service, drive-through pharmacy.

  • Harris Teeter concerns itself with helping achieve 'yourwellness'

    Harris Teeter describes itself as “not just a grocery store,” but also “a wellness center.” The Matthews, N.C.-based supermarket retailer has taken big steps to provide a broader-than-usual menu of services that blend its pharmacy assets with its growing reach as a source of nutritional expertise.

  • Kroger building a patient-care powerhouse

    The nation’s largest supermarket chain wants a bigger share of the U.S. pharmacy and wellness market. To get it, Kroger is brandishing a growing arsenal of health and preventive services, and burnishing its image for value and convenience at the prescription counter.

  • Healthy living initiatives are made 'Simple' for Safeway shoppers

    Over the past seven years, Safeway has demonstrated a list of accomplishments aimed at healthier living, including launching its O Organics line of USDA certified-organic foods, removing added trans-fats from all of its private-label products and launching Eating Right for Kids, a line that contains no high fructose corn syrup. Today, the effort shows little signs of slowing as the chain kicked off 2011 with two new initiatives: SimpleNutrition and Open Nature.

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