Show Watch

Above: Paul Satterfield, Business Coach – Retail for AmerisourceBergen Drug Corp., led two continuing education sessions at Good Neighbor Pharmacy ThoughtSpot 2016: “A Brave New World – of Profit: Turning your Front End from a Convenience Center into a Profit Center,” which he taught alongside fellow Business Coach Danny Nelson, and “Embrace Your Full Potential as a Pharmacy Staff Member: YOU are the Cornerstone of the Patient Experience!”

The front-end opportunity surrounding patients with diabetes is significant. Diabetes patients are spending between $1,000 and $2,500 each year on diabetes supplies alone, noted Sally Manoufar, senior manager health and wellness at Johnson & Johnson, during a recent GMDC webcast. According to Johnson & Johnson research, the front-end basket of a diabetes patient is five times larger than that of a patient who doesn’t have diabetes.

VoicePort arrived in Boston for the National Association of Chain Drug Stores’ Total Store Expo this year with a new name for its suite of pharmacy technology offerings. The company rebranded its PharmaPhonetics property as CLARO Pharmacy Solutions — a name change aimed at highlighting the growth the company’s offerings have seen since starting out in 2003, according to VoicePort VP North American business development Alphonse J. Sasso.

CARSON, Calif. — Hyland’s at NACDS Total Store Expo launched a new homeopathic energy booster called Good Morning that targets consumers looking for a natural revitalization solution, following a night of tossing and turning in bed. Good Morning contains no caffeine, is stimulant free and is non-habit forming. According to Hyland’s research, 38.3% of Americans have trouble sleeping, with stress being the leading cause of their restlessness.

Consumers with diabetes spend 35% more on OTC products than the average consumer, noted Jeff Gregori, group VP consumer and shopper analytics for Nielsen, during a recent presentation at the National Association of Chain Drug Stores Total Store Expo. “That’s hands down more than any other ailment,” he said, and it’s because they face so many challenges beyond their initial diagnosis.

In late July, Drug Store News traveled to Las Vegas to cover AmerisourceBergen ThoughtSpot 2016 for a series of special reports.

A year after its launch, AmerisourceBergen and Good Neighbor Pharmacy’s Elevate Provider Network is serving as an example of how a pharmacy services administrative organization driven by data can enhance member pharmacies’ ability to improve patient health while excelling on Star ratings measures.

New to ThoughtSpot this year was an Innovation & Technology Showcase, an exciting extension of the trade show floor. The showcase was dedicated to prototypes, products and services that were both innovative and technology-based, including a preview of ABC Order that took center stage within the showcase. Accompanying the showcase were Solution Spotlight Presentations, education sessions in which many vendors showcased the benefits of services like medication therapy management and medication synchronization.