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Ahold appoints chief commercial development officer
AMSTERDAM — Ahold has tapped retail veteran James McCann to serve in the newly created role of chief commercial development officer.
McCann, who most recently served as executive director for Carrefour France and a member of Carrefour's group executive board, will focus on developing new and innovative ways to serve customer needs, build customer loyalty and broaden Ahold's offering. He also will be responsible for leading Ahold's e-commerce initiatives and will strengthen the company's online business globally.
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Navigating the multichannel universe with WAG
WHAT IT MEANS AND WHY IT’S IMPORTANT — Somehow, someway, Walgreens will be the first to figure out how to beam a prescription right into a patient's medicine cabinet "Star-Trek" style. Because as sure as the chain's e-commerce president Sona Chawla is to Walgreens as Scotty is to the USS Enterprise, Walgreens is moving at light speed in monetizing and capitalizing on multichannel retailing. And the chain hasn't even got its multichannel engines really revved yet.