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Retail pharmacy in place to deliver on 'last mile' expectations, Walgreens COO says
SCOTTSDALE, Ariz.— Drug stores are best positioned to deliver along the last mile of the customer journey, Walgreens Boots Alliance co-COO Alex Gourlay told investors Tuesday morning during a "fireside chat" at the Credit Suisse 26th Annual Healthcare Conference. That's even more true now as Walgreens heralded a milestone yesterday with its partner FedEx on providing pickup and drop-off services at virtually every Walgreens in the U.S.