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Genoa: Integrated model improves adherence
Genoa CEO John Figueroa has been in the business for 26 years, but he told Drug Store News that the pharmacy chain’s business model is “the most exciting model I’ve ever been a part of.” Genoa’s integrated care model — which centers on pharmacies on-site at community mental health centers — has him excited for several reasons, among them the company’s growth in the past year and the interest that payers have begun to show in the adherence boost exhibited by patients served by Genoa pharmacies.
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New app enhances patient experience
How to engage patients waiting to be seen by a doctor at a doctor’s office or hospital has been an age-old problem. Ez WaitingRoom provides a clear-cut answer. DSN spoke with CEO Ed Young about his vision to forever change this experience, and how drug store retailers fit into the equation.
DSN: Please describe ez WaitingRoom — what is it and how does it work?