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WALGREENS

  • Retailers are king of customer experience

    NEW YORK — Retailers rank among the highest for their customer service, according to a new report by the Temkin Group.

    The consulting and research firm analyzed responses from 6,000 consumers, found that Amazon.com ranked No. 1 for providing an "excellent" customer experience, coming in with a ranking of 81.3%. A business qualifies for an "excellent" rating when their score is 80% or higher, Temkin said.

  • Walgreens' executive client forum emphasizes employer health programs

    DEERFIELD, Ill. — Representatives from leading employers and payers met Monday to discuss the evolving role of employers in health care at the first Walgreens Employer Health and Wellness Executive Client Forum.

    The event features presentations from Walgreens executives on clinical outcomes data supporting the benefits of utilizing employer health programs beyond traditional services.

  • Walgreens: Customer email database was breached

    DEERFIELD, Ill. — Walgreens this weekend reported that its customer email database, which is hosted by a third-party vendor, was accessed without permission.

    The drug store chain, which uses vendor Epsilon to deploy its email promotional messages, said that law enforcement authorities were notified and are investigating the matter. The company also emphasized that email addresses were the only information obtained in this incident.

  • SheaMoisture coming to Walgreens

    AMITYVILLE, N.Y. — Sundial has announced that Walgreens has become the exclusive national drug store retail partner for its SheaMoisture hair care line and will carry the products on shelf and online, beginning April 1.

    "We are very excited to launch our newest collection at Walgreens," stated Richelieu Dennis, founder and CEO of Sundial Creations, maker of SheaMoisture. "They have been a key partner in the growth of our business and we are enthusiastic about bringing organic hair care products to such a broad consumer base."

  • Interbrand ranks top U.S. retail brands

    NEW YORK — Some of the nation's most popular retailers earned a spot on Interbrand's annual ranking of the 50 most valuable U.S. retail brands.

    Walmart topped the list, with Target coming in the No. 2 spot, while CVS/pharmacy, Walgreens and Sam's Club respectively earned the fifth, sixth and seventh spots.

    Other retailers on the list included Publix, Dollar General, Costco, Whole Foods and Family Dollar.

  • Drugstore.com shareholders challenge Walgreens’ acquisition

    STEVENSON, Md. — The law firm of Brower Piven on Tuesday announced that a class action lawsuit has commenced in the Delaware Chancery Court on behalf of all shareholders of Drugstore.com, alleging violations of state law by the company’s board of directors relating to the proposed acquisition by Walgreens.

    The complaint alleged that Drugstore.com's board of directors breached their fiduciary duties by failing to maximize shareholder value, among other things.

  • Catalyst, Walgreens move ahead with PBM acquisition

    ROCKVILLE, Md. — Catalyst Health Solutions and Walgreens on Monday announced that the Federal Trade Commission has granted early termination of the waiting period under the Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended, in connection with Catalyst’s previously announced proposed acquisition of Walgreens Health Initiatives, the pharmacy benefit management subsidiary of Walgreens.

    Completion of the proposed acquisition remains subject to other closing conditions. The companies continue to expect to complete the transaction in the first half of 2011.

  • Walgreens to host walkathon, health fair event

    HOLLYWOOD, Fla. — The Diabetes Research Institute Foundation on Wednesday announced that the first-ever Walk with Walgreens Family Fun Day & Health Fair will take place April 10 at 14 locations across Florida.

    Additionally, 851 Walgreens stores throughout the state and parts of Georgia and Alabama will be selling "scannables" in the amounts of $1, $5 and $10 that customers can write their names on and help decorate the stores' walls through April to benefit the Diabetes Research Institute.

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